Outcome Thinking & Management: Long Term Implications

The shift in focus from activities to results can be a difficult process, but the results of outcome thinking and management are rewarding. Debra B. Natenshon, the Chief Executive Officer of The Center for What Works at The Rensselaerville Institute, answers common questions about the long term impacts that outcome thinking and management can have on an organization. This is the second video of a three video series during which Debra Natenshon answers questions about outcome thinking and management.